Nexlink AI Customer Support Widget for Kenyan Businesses
An AI assistant trained on your content that answers customers on your website.
Customers ask the same questions on your website at all hours, and most businesses can’t staff live chat around the clock.
Nexlink trains an AI assistant on your own content and puts it to work as a chat widget on your website, answering customers automatically and capturing leads you can follow up on.
Trained on your own content
Nexlink's assistant only ever answers from what you've trained it on - your pages, documents and Q&A - so it never freelances an answer about your business.
Website widget
Live today - an embeddable chat widget that answers visitors directly on your site.
Planned, not yet connected - the dashboard has a place for it, but it isn't live in this build.
What it does
Trained on your content
Trains on your own pages, documents and Q&A - not generic answers.
Website widget
An embeddable chat widget that answers visitors on your site.
Lead capture
Captures leads from conversations, exportable to CSV.
Missed-question loop
Surfaces questions it couldn't answer so you can teach it the answer.
Usage dashboard
See conversations and usage against your plan.
Never invents answers
Instructed to never invent prices, availability or policies to your customers.
From setup to daily use
Train it on your content
Upload your pages, documents and common questions.
Add it to your site
Embed the chat widget on your website.
It answers your customers
The assistant answers from what it was trained on, and captures leads.
You review and improve
See missed questions and usage, and keep the assistant up to date.
Works with
Simple, transparent pricing
Starter
KES 2,999 /month
- 500 conversations/month
- 20 pages trained
- 1 bot
- Website widget
- Manual Q&A
- Lead capture + CSV export
- Email support
Business
KES 7,999 /month
- 2,000 conversations/month
- 50 pages trained
- 1 bot
- File uploads (PDF, Word, Excel, CSV)
- Priority support
Pro
KES 19,999 /month
- 6,000 conversations/month
- Unlimited pages trained
- 3 bots
- Unlimited training sources
- Phone support
Common questions
Does it work on WhatsApp?
Not yet - today the assistant works as a website chat widget. WhatsApp is planned but not connected in this build.
Can it invent answers?
No - it's instructed to never invent prices, availability or policies; it answers from what it's trained on.
Is there a free trial?
Yes - a free 3-day trial of Business features, no card required.
What if I need help setting it up?
An optional done-for-you setup service is available (KES 10,000-25,000 one-time depending on size), free with any annual plan.
Request a demo of Nexlink.
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